HP Exstream Application Accelerators

Brief Design for the digital economy HP Exstream Application Accelerators: Designed for Experience Reach new levels of customer engagement with actionable communications you design for continued customer lifetime value Consider this: Businesses must get ready to be digitally their engagement and loyalty to fuel profitable connected across fluctuating customer, business growth. partner, and employee ecosystems. HP Exstream Application Accelerators are Going digital brings insightful connections “Designed for Experience,” and combine the of executives across channels. Many businesses are best of HP Exstream with NEPS information 49% believe customers evaluating “systems of insight,” but have yet design, to help you more quickly develop and switch brands due to close the gap with their legacy processes deploy customer communications to reach to a poor customer that preclude actionable business intelligence customers where they are. Drive new levels of experience centered on the digital customer value. digital experience for your employees, but And while IT departments have historically partners, and customers by offering best- been tasked with designing and maintaining practice multichannel communication communications, best practices of information templates to jumpstart your digital business. of customers have design are outside of their purview. Done The HP Exstream Application Accelerators are switched correctly, digital communications will create a sample application templates based on 89% companies due to a better customer experience and increase information design best practices from the poor customer customer loyalty, while reducing costs. award-winning LUNA (Locate/UNderstand/Act) experience1 methodology developed by NEPS. They’re Reach customers with designed to help you transition from print to engaging interactions digital, from emailing PDFs to mobile and web apps, and to enable easy integration with Are you designing for HP Exstream Application Accelerators offer business apps like Guidewire, Accenture Duck digital ecosystems? best-practice design communications to Creek, SAP, and others. Most companies know that maintaining and complement the HP Exstream software The HP Exstream Application Accelerators are growing a loyal customer base requires portfolio. Designed for companies and available from the HP Software Community targeted and meaningful communications. organizations that thrive on strong customer portal here2 at no cost to new and existing However, businesses struggle to deliver an relationships, HP Exstream gives business customers. effective customer experience or maintain users the power to make the most of every customer trust. touch point for every customer––from millennials to baby boomers—that strengthen

Brief | HP Exstream Application Accelerators Connect digital interactions to digital transactions for your business In enterprises: Want to jumpstart your HP has developed and implemented customer digital communications? communications solutions in hundreds of Fortune 500 enterprises around the world. view customer HP Exstream Application Accelerators include: In addition, HP offers a wide range of training, experience • Best practice multichannel smart design consulting, and technical support services to 62% provided through templates and data files, with sample maximize your investment in our products. Contact Centers as business use-cases for interactive and a competitive transactional customer lifecycle processes For over 25 years NEPS has been an innovative differentiator • Sample quote-to-pay use case with design leader in information design services, business and connectors for digital signatures, as well as process automation, and software solutions. personalized statements and mobile and NEPS provides a technology platform and ser- email promotions vices to enable personalized communications that are relevant, understandable and view customer • Complementary multichannel maturity actionable. This is evidenced by over 75 92% experience as a assessment “Excellence in Communications” award- differentiator offer • Customer communication design winning designs by DALBAR. multiple contact consulting, using LUNA methodology channels3 Contact us HP and NEPS: better Contact an HP Exstream representative to find together out how we have changed the way our HP and NEPS have joined forces to give you a customers do business. For more information simple way to accelerate better customer about the HP Exstream customer communica- experiences. We have combined the best of tion management solution, please contact us . HP’s industry-leading solutions and NEPS’s at [email protected] design experience to provide you with a Learn more at best-in-class solution. hpexstream.com hpengage.com 1 “Global Insights on Succeeding in the Customer Experience Era,” Oracle, 2014 2 http://h30611.www3.hp.com/t5/HP-Exstream-Accelerators/tkb-p/HPExstreamAccelerators 3 Deloitte, Sources: http://www.clarabridge.com/10-powerful-customer-experience-stats-for-your-2015-business-planning Sign up for updates hp.com/go/getupdated Share with colleagues Rate this document © Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 4AA6-2700ENW, November 2015