Brief Create fully personalized communications in real time HP Exstream Live Editor Continue meaningful conversations while maintaining regulatory compliance and business standards HP Exstream is a multichannel customer Exceed expectations Others opt for costly software applications, communication management (CCM) software HP Exstream Live Editor helps you make the such as SAP®, SFDC, and CRM business solution that is proven to improve the cus- most of the points of contact between clients applications, which ensure compliance but do tomer experience and make customer and companies. Interactive documents can not provide the flexibility to meaningfully interactions more profitable. Designed for reflect the context and outcomes of customer respond to each customer’s unique situation. companies and organizations that thrive on interactions as business users—such as sales With its controlled editing environment, strong customer relationships, HP Exstream and customer service representatives, agents, HP Exstream Live Editor offers the freedom to helps you make the most of every touchpoint brokers, and branch office personnel—capture personalize documents while supporting with insightful, impactful, real-time customer information and rapidly create meaningful, consistent usage of approved content and communications that are proven to fuel customized communications. staying within brand guidelines. profitable business growth. Part of the HP Exstream platform, HP Exstream Live Editor ensures compliance HP Exstream Live Editor helps you quickly while enabling a high degree of personaliza- Close the deal respond to one-on-one customer interactions tion by responding to user input and Without the proper communication solutions, with highly personalized communications. Just automatically populating communications with sales opportunities can be lost as potential like any HP Exstream communication, you can approved content. It leverages HP Exstream’s customers lose interest over time or neglect to create interactive communications from powerful capabilities to dynamically access fill in and return lengthy forms or applications. HP Exstream’s robust and intuitive design corporate data and content from multiple With HP Exstream Live Editor, your staff can environment and take advantage of content sources, allow controlled editing by front complete transactions—including quotes, integration and delivery capabilities. office users, and deliver communications to policies, welcome kits, and contracts—in real- virtually any print or electronic channel. time while interacting with customers. Add editing controls and rules to the interactive communication to manage end- Personalize with ease and At the close of a conversation, confirmation user interactions, making some areas editable, confidence documents and signature pages can be sent while locking others down. Edited Live immediately to customers via their preferred communications can be used for data Many companies follow up customer delivery channel. Your business benefits by extraction, to trigger events, or to create other interactions with programs that allow for a reducing abandoned transactions, and with a communications. high degree of personalization but very little speedier, more streamlined process, customer compliance control, such as Microsoft® Word. satisfaction increases.