Brief Deliver a consistent experience across all of your communications channels HP Exstream Multichannel Create and deliver customer communications to any channel on any device to meet customer preferences Put your customers first Leverage new channels Capitalize on your existing HP Exstream is a multichannel customer You have made substantial investments in documents communication management (CCM) software improving how you communicate with HP Exstream Multichannel lets you easily create solution that is proven to make customer inter- customers. The applications that drive these new communications for electronic delivery. actions more profitable. Designed for communications—which include statements, And to capitalize on your existing resources, you enterprises that thrive on strong customer bills, and notices—are built to streamline the can also leverage all of the communication relationships, HP Exstream empowers business incorporation of vast amounts of business assets of your current document applications to users to make the most of every customer content and customer data to produce start new multichannel projects. Using touchpoint. Create insightful, impactful, real- personalized communications for each HP Exstream’s container-based design time customer communications in any channel individual consumer. capabilities, you can reuse existing data and that are proven to improve customer As customer expectations change, however, content for any channel. If you are designing for satisfaction and fuel business growth. companies are becoming aware of the benefits multiple channels, content changes are While the ability to deliver documents to both of new communication formats—especially reflected in every associated communication. print and electronic channels has been an those designed for electronic channels. The This helps ensure content consistency between essential feature of HP Exstream from the ideal solution would deliver to the web, SMS, channels. You can output account balances and beginning, HP Exstream Multichannel allows and HTML email, while providing real-time a limited number of transactions to email, for you to design and deliver communications for content for smartphone and tablet-based apps. example, while providing more robust account all of the channels that your customers information and targeted offers for smart demand. More than just new forms of communication, phone apps. Responsive designs can be utilized these channels can generate new revenue to assure the content is scaled and presented This means you can deliver the appropriate level opportunities, reduce costs, and produce appropriately for the consumer’s choice of of detail to consumers based on their preferred outstanding customer experiences. It’s one device. This means that not only will you be able delivery channels. For example, you can deliver thing, for example, to open a statement and to produce multiple communications from a an account balance via SMS text notification, review your transactions—but something single source, but that all of your send HTML email customer statement completely different to receive an SMS text from communications will be consistent, up-to-date, notifications, push content to a mobile app, or your bank with an important account compliant, and relevant to your customer’s generate a print-ready PDF—all from a single notification, then open a mobile app to explore needs. design with shared data and content. your account in more detail.